FAQ

Damaged or Faulty Items 

Your purchase should arrive in perfect condition. If you have received an item that is damaged or faulty, please contact us at welcome@lifeofrileyperfumery.com as soon as possible.

Please don't dispose of the item until we've had a chance to chat with you.

What if I ordered the incorrect item?

If you've accidentally ordered the wrong the perfume, please immediately with your order number. Do it right way - once the shipping process has begun, we are unable to cancel or refund the order, and you will not be eligible to return, refund or exchange your order subject to your consumer law rights.

I received the incorrect item? 

Please take a photo of the product you did receive & contact us immediately

Allergic reaction

In the extremely rare instance that you've had an allergic reaction to a product, discontinue use of the product immediately, take a photo of the reaction & email us at welcome@lifeofrileyperfumery.com. Please ensure to read our full ingredient listing on each product page at the time of purchasing.

When receiving your fragrances, please refer to the ingredients listing on the packaging to ensure suitable for you skin. Our fragrances contain clean alcohol, vitamin E oil & fragrance oil. 

(Allergy-related returns must be less than 20% used to qualify for a refund.)